In Shanghai Universal Pharmaceutical Machinery Co.,Ltd., vibrating strainer proves to be the most outstanding product. We develop a comprehensive quality control management system including supplier selection, material verification, incoming inspection, in-process control and quality assurance of finished product. Through this system, the qualification ratio can be up to nearly 100% and the product quality is guaranteed.
SUPM is likely to continue growing in popularity. All products are receiving positive feedback from customers around the world. With high customer satisfaction and brand awareness, our customer retention rate is promoted and our global customer base is broadened. We also enjoy good word-of-mouth worldwide and the sale of almost every product is increasing steadily each year.
We stick to the customer orientation strategy throughout the product life cycle through SUPM. Before conducting after-sales service, we analyze the customers' demands based on their actual condition and design a specific training for the after-sales team. Through the training, we cultivate a professional team to handle customer's demand with high-efficiency methods.
SUPM is a national high-tech enterprise integrating R&D, production, sales and related services of pharmaceuticals, food, cosmetics industries.